Privacy Policy

Last Updated: October 2026

1. Information We Collect

When you submit an appointment request, request a quote, contact us by telephone, or message us via WhatsApp, 529auto collects necessary information to service your vehicle:

• Contact Information: Your full name, telephone number, and email address.
• Vehicle Information: Year, make, model, VIN (if provided for parts matching), and reported symptoms or service history.
• Communication Records: Notes regarding requested work, quotes, and authorization logs.

2. How We Use Your Information

We use your information exclusively for legitimate automotive service purposes:

• Confirming appointment windows and sending repair updates.
• Providing transparent quotes and obtaining verbal or digital work authorization.
• Ordering exact-fit OEM and aftermarket parts for your specific vehicle.
• Internal shop record keeping and maintenance warranty tracking.

3. Information Sharing & Third Parties

We never sell, rent, or trade your personal information. Your information is shared only with trusted technical service providers necessary to operate our business:

• Notification Services: Secure dispatch APIs (Resend for email confirmations, Twilio/Meta for direct WhatsApp appointment messages).
• Parts Suppliers: Vehicle year, make, model, and VIN shared solely to verify exact component fitment.
• Legal Compliance: When required by Texas or federal law enforcement.

4. Data Security

We employ administrative and technical measures to protect customer data from unauthorized access, loss, or disclosure.

5. Contact Us

For inquiries regarding this privacy policy or your vehicle records, contact us at:

529auto
20010 FM 529 Ste A, Cypress, TX 77433
Phone: +1 (832) 847-0223
Email: info@529auto.com